Orders are generally delivered within 7–15 business days after order confirmation. Delivery times may vary depending on your location and courier service.
Can I return my order?
Yes, eligible products can be returned within 7 days from the date of parcel delivery, subject to our Return & Refund Policy.
How can I request a return?
Please contact Vishal Jewellers within 7 days of receiving your parcel and provide your order details along with the reason for the return.
When will I receive my refund?
Once your returned product is received and inspected, approved refunds are generally processed within 5–10 business days. Bank processing times may vary.
Can I cancel my order?
Yes, you can request cancellation before your order is shipped. Once the order has been dispatched, cancellation may not be possible.
How can I track my order?
If tracking is available, your tracking details will be shared once your order has been shipped.
What should I do if I receive a damaged or incorrect product?
Please contact us as soon as possible with your order number and clear photos or videos of the product so we can assist you.
Do you offer cash on delivery (COD)?
Cash on Delivery availability depends on the payment options offered at checkout.
How can I contact Vishal Jewellers?
For any questions about products, orders, shipping, returns, or refunds, please contact us through the contact details provided on our website.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you need to change your shipping address. Changes may not be possible once your order has been shipped.
Where can I find your return and cancellation policies?
Please visit the Return & Refund Policy and Cancellation Policy pages on our website for complete details.
