Refund policy

At Vavdiya Jewels by Vishal Jewellers , customer satisfaction is our priority. Please read our return and refund policy carefully before placing an order.

1. Return Period
Customers can request a return within 7 days from the date of parcel delivery.

2. Return Eligibility
To be eligible for a return, the product must be unused, undamaged, and returned in its original packaging. The product must be accompanied by the original invoice and any accessories provided with the order.

3. How to Request a Return
To initiate a return, please contact Vavdiya Jewels by Vishal Jewellers  within 7 days of receiving your parcel. Provide your order details, the reason for the return, and clear photos or videos of the product if required.

4. Refund Process
Once the returned product is received and inspected, we will notify you whether your refund request has been approved. Approved refunds will be processed to the original payment method or another mutually agreed payment method.

5. Refund Processing Time
Approved refunds will generally be processed within 5–10 business days. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

6. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and supporting photos or videos.

7. Return Shipping Charges
Return shipping charges may apply depending on the reason for the return. If the product is damaged, defective, or incorrect due to our error, please contact us for assistance.

8. Contact Us
For return or refund assistance, please contact Vavdiya Jewels by Vishal Jewellers  using the contact details provided on our website.

Thank you for choosing Vavdiya Jewels by Vishal Jewellers. We appreciate your trust and support!